Effective Date: September 11, 2025
Website: shop.snakta.com
Owner: Muskan Sharma
Contact Email: sharma2404ishu@gmail.com

1. Introduction

By browsing or purchasing from shop.snakta.com, shoppers agree to these Terms & Conditions. These rules govern use of our website and services and serve as a binding contract between the user and Shop SNAKTA.

2. User Agreement & Eligibility

• Users must be at least 18 years old or shop under supervision of an adult.
• Users agree not to engage in any illegal, abusive, or prohibited activities, such as posting offensive content, hacking, or violating intellectual property rights.

3. Product Information

• We strive to display accurate product details (sizes, colors, descriptions).
• Actual colors or features may slightly differ due to monitor or device differences.
• All products are subject to availability.

4. Order Process & Acceptance

• Orders placed through shop.snakta.com are offers to buy; we reserve the right to reject or cancel any order prior to shipment.
• If an order cannot be fulfilled, any payment received will be promptly refunded.

5. Payment Terms

• We accept payment through secure gateways. Card details are never stored by us.
• Payment must be completed for the order to be processed.

6. Shipping & Delivery

• Shipping times, methods, and charges are provided at checkout.
• We are not responsible for delays due to circumstances beyond our control.
• Ownership transfers upon delivery to the customer.

7. Returns & Refunds

• Please refer to our separate Returns & Refunds Policy for details about returns, exchanges, and refunds.
• Refunds will be processed as per RBI and Consumer Protection rules in India.

8. Intellectual Property

• All content, trademarks, and branding on shop.snakta.com are the property of Muskan Sharma and cannot be used without written consent.

9. Limitation of Liability

• Shop SNAKTA and Muskan Sharma are not liable for indirect, incidental, or consequential damages, including shipping delays or minor product variations.

10. Privacy & Data Security

• Please see our separate Privacy Policy for information about how user data is collected, stored, and protected.

11. Changes to Terms

• Shop SNAKTA reserves the right to update or change these Terms & Conditions at any time. Updates will be posted on this page; continued use constitutes agreement to the changes.

12. Governing Law

• These Terms are governed by the laws of India. All disputes will be subject to the exclusive jurisdiction of Indian courts.

13. Contact & Grievance Redressal

If you have any questions, or complaints, or wish to exercise your rights, please contact:
Muskan Sharma
Email: sharma2404ishu@gmail.com