Effective Date: September 11, 2025
Website: shop.snakta.com
Owner: Muskan Sharma
Contact Email: sharma2404ishu@gmail.com

1. Order Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• During peak seasons or sales, processing times may be extended; updates will be provided on the website.

2. Shipping Methods & Delivery Times

We offer the following shipping options within India:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days (additional charges apply).
• Shipping times are estimates and may vary due to location, weather, or courier delays.

3. Shipping Charges

• Shipping charges vary based on the shipping method and delivery location.
• Free standard shipping is available on orders above ₹1,000.
• Shipping costs are calculated and displayed at checkout before payment.

4. Shipping Restrictions

• Currently, we ship only within India.
• We do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations due to courier restrictions.
• Certain products may have restrictions and additional handling time, which will be communicated before purchase.

5. Order Tracking

• Once your order ships, you will receive a shipping confirmation email with a tracking number and courier details.
• You can track your package on the courier’s website or contact us if you need assistance.

6. Lost or Damaged Shipments

• If you do not receive your order within the estimated delivery time, please contact us at sharma2404ishu@gmail.com.
• We will investigate with the courier and take necessary steps to resolve the issue.
• Claims for lost or damaged packages must be reported within 7 days of the estimated delivery date.

7. International Shipping

• Currently, we do not offer international shipping.

8. Changes to Shipping Policy

• We reserve the right to modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions regarding shipping, contact:
Muskan Sharma
Email: sharma2404ishu@gmail.com